1 How has the year has been going so far for PFU?
As the global leader in the document scanner market, we are the driving force behind the industry-leading Ricoh fi Series and ScanSnap scanners all designed to boost organisational and personal productivity.
The past year has been defined by product innovation and market expansion. We celebrated the milestone of shipping 7.3 million ScanSnap scanners, and also launched the next generation ScanSnap iX2500 offering unprecedented connectivity and speed.
2 What are some of the latest developments at PFU?
PaperStream Capture Pro software now gives customers expanded OCR capabilities including intelligent fixed form recognition and output formats, and will work on any brand of TWAIN scanners or allowing customers to transform written paper documents into actionable, digitised data.
For our channel partners, we are continuously refining programs like the Imaging Channel Program to provide comprehensive tools, co-marketing support, incentives and training to help them grow their business in the competitive digital landscape.
3 Give us one key piece of advice to MSPs today that would make a measurable difference to their business?
Focus on strategic customer partnerships. While scanners are essential devices, the measurable difference comes from leveraging them – and powerful software like PaperStream – as the gateway to full business workflow optimisation.
By moving to becoming a strategic Digital Transformation (DX) consultant, you can make yourself indispensable to the client’s future business agility and competitive advantage.
4 What makes the Stockies awards such a standout event for the industry?
Unlike traditional awards that rely on subjective judging panels or written applications, the Stockies are entirely data-driven. This focus on hard data ensures the awards truly recognise real-world performance and innovation.
5 You’re sponsoring the Scan Distributor of the Year award. What are the biggest trends, and what would you expect to see from a winner?
The document capture space is currently being shaped by two overarching trends; the shift to intelligent capture (AI-Driven DX); as well as compliance and security.
A winning distributor must demonstrate the ability to articulate and sell the solution, not just the hardware.
